Ad type



  • Location

    South Africa

  • Industry

  • Date Posted

    3 months ago

  • Apply Before

    15 Jun, 2023


Position:  Administrator

Start date: Commencing soonest

Application Closing date: 15 June 2023

Commencement of Interviews: TBC

Type: Permanent




Commencing soonest, The Carpenter’s Shop NPC t/a The Hope Exchange requires an Administrator. The Hope Exchange helps the homeless to help themselves. We improve the lives of those with no choice but to live on the streets - restoring dignity and facilitating personal growth. Our aim is to reintegrate clients back into society or reunify them with family by providing holistic social care and driving awareness for the cause. 


The incumbent’s core responsibilities are to ensure the overall smooth running of the office, improved operations, interdepartmental efficiencies and effective delivery of financial and administration functions to meet The Hope Exchange’s strategic objectives and operational plans. 



Key Performance Areas  


General Administration 


  1. Oversight of reception and office management. 

  2. General administration tasks, such as drafting of documents, spreadsheets, correspondence, etc.  

  3. Operational and administrative support and oversight (where necessary) to new projects and social enterprise endeavours.   


Financial Administration  


  1. Daily tracking of transactions, cashing up, capturing of financial data for monthly reporting etc.  

  2. Weekly meeting with the Bookkeeper and Social Care Worker to facilitate payment requisitions, wages, fees management etc. 

  3. Issuing S18A Receipts. 


Human Resources  


  1. Responsible for all HR administration. 


Information Communication & Technology (ICT) 


  1. Responsible for all ICT infrastructure and services (including print, data & telephony). 

  2. Troubleshooting and facilitating desktop and user-support. 

  3. Liaising with relevant services providers and ensuring SLA’s are met. 


Database & Information Systems 


  1. Lead and champion the implementation of a CRM system.  

  2. Maintaining the donor database and drafting monthly reports. 

  3. Maintain and update the website.  


Premises, Fixed Assets & Facilities, Repairs & Maintenance 


  1. Facilitating and coordinating repairs and routine maintenance to the premises or fixed assets (such as equipment, motor vehicles) etc. 

  2. Supervise some shared services staff. 


Required Competencies and, or Experience 


  1. A minimum of 3 years’ experience in a similar position. 

  2. Excellent communication skills (written, verbal and presentation). 

  3. Strong administration, planning and organizational skills. 

  4. A relevant tertiary qualification will be advantageous.  

  5. A background in, or an understanding of the NPO sector will be beneficial.  

  6. Action oriented and results driven. 

  7. Proficient computer skills in Windows 365 and the MS Office Suite.  


Applications and Closing Date 


  1. Please quote “ADM May’23” in the subject line, or on any application correspondence. 

  2. Email your application in the form of a brief introduction and motivation letter (less than 1 page) with attached CV to - no other application methods will be accepted.

  3. The closing date for applications is close of business Thursday, 15 June 2023. 

  4. Should you not receive any feedback from us within 2 weeks of the above closing date, please consider your application unsuccessful.  

  5. The Hope Exchange reserves the right not to make an appointment.  


The Hope Exchange reserves the right not to proceed with an appointment.