Unstructured data and subject rights requests
If your business is like most businesses, 80% of the data you store is unstructured. This unstructured data comprises files, documents and emails. This ‘digital debris’ is the inevitable by-product of the majority of business operations and business change.
It is a matter of record that being able to find what you are looking for provides numerous business productivity benefits. That is why search is a big thing. Big for global technology titans but also a real differentiator for businesses if they implement enterprise search platforms.
But in terms of subject rights requests (SRRs), where do information officers (and their deputies) stand when it comes to finding what they are looking for?
Consider that a colleague, supplier, customer (or anyone) requests legitimately that your organisation delete all the personal information that your business holds about them. Could you do it? If so, to what time-scales and cost? 3 What is your level of confidence that the information you have provided is complete?
To read more on the article titled “Information Officers, SRRs and POPPIA” click here.