Company Profile - Help the Rural Child Charity Shops

Company Details

Help the Rural Child Charity Shops

We are seeking a dedicated and experienced Non Profit Operations Manager to oversee the efficient and effective functioning of our chain of charity shops which includes clothing, furniture, and books. The ideal candidate will have a passion for philanthropy, exceptional organizational skills, and a proven track record in managing retail operations.

Profile Overview

Company CEO

N Antonie
Employees

36
Address

14 Upper Durban Road, Mowbray
Website

https://ruralchild.org.za

Contact

Working Days

Monday9AM - 5PM
Tuesday9AM - 5PM
Wednesday9AM - 5PM
Thursday9AM - 5PM
Friday9AM - 5PM
Saturday9AM - 5PM
SundayClose

About Company

NON-PROFIT OPERATIONS MANAGER:

Qualifications:

Proven experience in retail operations management, preferably within the charity or nonprofit sector.
Strong leadership and team management skills.
Excellent organizational and multitasking abilities.
Proficiency in inventory management and financial analysis.
Exceptional interpersonal and communication skills.
Passion for the organization's charitable mission and values.
MS Office and Powerpoint literacy.
Excellent communication skills.
Valid Code 8 Drivers Licence
Clear criminal and credit record

Responsibilities:

Store Management

Lead, mentor, and guide store managers and staff to ensure a cohesive and motivated team.
Implement and maintain operational standards, including visual merchandising, inventory management, and customer service excellence.
Monitor daily store activities to ensure compliance with policies and procedures.
Conduct regular store visits to assess performance and provide guidance for improvement.

Inventory and Stock Management :

Oversee inventory control processes, including receiving, pricing, and organizing donations.
Monitor stock levels, analyze sales trends, and adjust inventory levels accordingly.
Coordinate stock transfers between Stores and the Distribution Centre to optimize product availability.
Plan and coordinate the collection of stock donations.

Financial Management:

Develop and manage budgets for individual stores, tracking expenses and revenue.
Analyze sales data and financial reports to identify opportunities for growth and cost optimization.
Collaborate with the administration department to ensure accurate and timely financial reporting.

Community Engagement:

Build and maintain strong relationships within the stakeholder community to foster support and partnerships.
Collaborate with marketing and outreach teams to promote charity shop initiatives and events.

Staff Management:

Recruit, train, and onboard new store managers and staff.
Provide ongoing training and development opportunities to enhance employee skills and performance.

Health and Safety Compliance:

Ensure all stores adhere to health and safety regulations and maintain a safe shopping environment.

Performance Analysis:

Monitor store performance metrics and key performance indicators (KPIs) to assess progress toward goals.
Implement strategies to improve store efficiency, customer satisfaction, and revenue generation.

Application Process: Interested candidates are invited to submit their resume, cover letter, and references humanresources@ruralchild.org.za. Please include "Operations Manager - Charity Shop" in the subject line. Only shortlisted candidates will be contacted for interviews.