Sibongile Sibiya

About Me

An enigmatic young woman with excellent oratory skills. Excels in customer service and multitasking. Driven by passion and tenacity to use knowledge and experience to contribute to the success of a work environment.

Education

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Virtual Assistance

ALX Africa - (2021 - 2021)

I took an 8-week Virtual Assistant course which equipped me with skills such as data capturing, travel planning, research etc

Experience

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Social Action Facilitator

Columba Leadership - (2022 - 2023)

Key Roles as Office Intern: ➢ Filtering data according to different provinces and transferring the data onto Excel spreadsheets. 

Key Roles as Facilitator: 

➢ Taking up social action projects in schools to promote the growth of the necessary soft skills for a smooth transition out of school. 

➢ Mentoring and guiding learners to activate their leadership skills. 

➢ Assisting staff with administrative duties when needed 

Key Achievements: ● Facilitating project implementation sessions 

● Collect project evidence 

● Support project implementation 

● Mobilizing youth for meetings 

● Writing regular reports 

● Updating school files 

● Supporting Grade 12 Transition sessions 

● Ensuring that Youth understand their roles and what skills they will be developing 

● Mentoring and guiding learners through their Individual Developments Plan 

● Providing learners with useful information to make informed career and personal life choices 

Key Roles as School Staff: 

● Answering the phone 

● Greeting visitors & parents and assisting them upon arrival 

● Managing student records such as reports and timetables 

● Handling correspondence, and serving as a liaison between the school and the parents and students 

● Working on various software such as SMART & SASAMS

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Receptionist

CapitalT Luxury Guesthouse - (2021 - 2021)

Key Achievements: 

● Decision making 

● Stock Control 

● Implementing any new changes 

● Excellent Customer Service Key Responsibilities: 

● Greet all guests and assist them with check-in and check-out 

● Maintain a positive attitude and friendly demeanour 

● Respond to all guest questions and requests 

● Answer and forward phone calls 

● Manage guest bookings and reservations 

● Keep a tidy and orderly workspace 

● Assist with administrative and clerical tasks as needed 

● Ensuring appropriate stock levels regarding coffee, water, cleaning supplies, etc