FAQ

SANGONeT, founded in 1987, is a leading NGO in Southern Africa with a strong focus on information communication technologies (ICTs). It plays a crucial role in strengthening NGOs' capacity to address development challenges in the region. SANGONeT's programs, including the NGO Pulse Portal, have significantly contributed to the NGO sector in South Africa for over a decade.

To create an account, click the "Sign up" button on the top right corner of the site or click here and follow the prompts to enter your information.

It is free to create an account and search for Ad listings on SangoNet. Employers and recruiters may be charged a fee to post job listings or access additional features. Visit our Pricing Page to see our prices

SangoNet takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We collect and use your personal information in accordance with our Privacy Policy.

You can contact us by clicking the "Live chat" icon at the bottom right of the site, visiting our contact page or by emailing info@sangonet.org.za.

The cost of posting an Ad listing on SangoNet varies depending on the type of listing and the duration of the posting. Please visit our pricing page for more information.

If you come across an Ad that seems suspicious or fraudulent, please report it to us immediately by clicking the "Report Ad" button on the listing page. Our team will investigate the listing and take appropriate action.

Yes, you can delete your account by logging in and going to your account settings. Be aware that deleting your account will delete all of your ads, banners, saved job searches and application history.

Check your spam or junk mail folder to see if the emails were filtered there. If not, make sure your email address is entered correctly in your account settings and contact us for assistance.

To reset your password, click the "Forgot password" link on the login page and follow the prompts to reset your password.

To post an Ad listing, you will need to create an employer / Advertiser account and provide the details of the Ad listing, such as the Ad title, description, and requirements.

Ad listings are typically reviewed and approved within 1-2 business days. If your Ad has not been approved within this timeframe, contact us for assistance.

To edit or update your Ad listing, log in to your employer account and navigate to the Ad listing you wish to edit. From there, you can make changes to the Ad title, description, requirements, or other details.

We accept EFT and Bank Transfers. Our team will send you an invoice once you submit your ad, and we will approve the ad once payment has been received.

Yes, you will receive a receipt for your payment by email.

We do not offer refunds for Ad listings that do not receive any applications. However, we do offer a satisfaction guarantee and will work with you to resolve any issues you may have with your listing.

Yes, you can cancel your Ad listing at any time. However, we do not offer refunds for canceled Ad listings.

The duration of your job listing depends on the type of listing you choose when posting your Ad. Please visit our pricing page for more information on Ad listing durations.

To stay updated on new Ad listings on SangoNet, sign up for our email newsletter or follow us on social media for regular updates.

To search for job listings, enter keywords related to the type of job you're looking for in the search bar on the home page. You can also browse job listings by category or location.

To apply for an Ad listing, click on the Ad title to view the details of the listing, then follow the prompts to submit your application materials.

No, you must create an account on SangoNet to apply for Ad listings. This allows employers to track your application and contact you about the position.

If you're having trouble uploading your application materials, make sure they meet the file type and size requirements specified on the job listing. If you continue to experience issues, contact us for assistance.