Malebogo Thekisho

About Me

Malebogo Prudence Thekisho is a dedicated and results-driven professional with 6 years of experience in administration roles, I have developed a unique blend of skills and expertise that enable me to deliver high-quality results.

Throughout my career, I have worked with various organizations, including education, events and energy sector, where I gained valuable experience in Administration, Data Capturing, Personal Assistant. 

I hold a BTech Degree in Tourism Management from Central University of Technology and I am committed to ongoing learning and professional development. I am a team player with excellent communication and problem-solving skills, and is dedicated to making a positive impact in my work.

I currently work as an Administrator at EMC Associates where I am responsible for credit control department.

Education

B
Business Management, Marketing and Development

BTech Tourism Management - (2013 - 2017)

I majored in Business Management, Marketing, Development and Travel and Tourism Practices.

Experience

W
Work Integrated Learning (experiential training) in Reception, Banqueting and Housekeeping management

Kapama Private Game Reserve (River Lodge 5*star) - (2015 - 2015)

  • Answering and directing calls, making bookings, Meeting and greeting guests/ clients, Checking-in and out guests on the Hotel and on PAN and AMADEUS, Compiling arrival reports, Guests invoicing and billing. 

  • Supervising room attendants, checking that rooms are clean, stocktaking and ordering cleaning equipment, linen and room supplies, helping room attendant’s clean rooms on busy days, taking the linen to the Laundry. 

Setting up of conference and dining facilities (checking set ups for tables and buffet), Hosting Lunches and Dinner. (by being available to make sure guests are well taken care of) Adhere to grooming and appearance standards and maintaining standards of safety and cleanliness.

L
Lecturer

Damelin Pretoria City - (2018 - 2021)

  • Module leader for Marketing research; Compile and develop online content for the module, conduct virtual classes and development assessments, Moderator for study guides 

  • Facilitating/ lecturing the following modules; Tourism destinations within Africa and worldwide, Tourism communications (office practice), Travel services (Fares and airlines bookings), Personal Selling, Marketing, Events management, Hotel Reception (hospitality operations), and Business ethics, strategic management and Business management. 

  • Administration: Lesson planning, Monthly Reports, marking assessments.

P
Personal assistant & Booking agent

Tambor Projects - (2021 - 2021)

  • Provide general administrative support services

  • Monitoring Reporting manager’s emails and responding accordingly.

  •  Managing the reporting manager’s diary and reminding managers of important tasks. 

  • Organizing travel itineraries. 

  • Compiling quotations, invoices and weekly bookings’ report. 

  • Acting as first hand of contact person: answering and directing calls. 

  • Organizing and arranging meeting: taking notes and writing minutes during meetings. 

  • Events coordinating and organizing. 

 

T
Temporary Administration Assistant

Monchusi Secondary School - (2021 - 2022)

  • Provide general administrative support services.

  • Answering phones and greeting visitors, 

  • Render general clerical and secretarial support services

  • Schedule meetings, appointments and maintain calendars. 

  • Prepare communications; emails, reports, invoices, letters, memos. 

  • Create and maintain good filling system. 

  • Use of office equipment including printers, scanners and telephones.

  • Maintaining office inventory. 

D
Data Capturer & QA

EMC Phumelele JV - (2022 - 2023)

  • Close all permitted QA tickets on Internal systems (Bill Reconciliation, Modem, Direct and New Installation Meter QAs) 

  • Gathering Meter information online and Scanning through information to identify faults and pertinent information. 

  • Correcting Errors and Organizing information in a manner that will optimize accurate capturing. 

  • Capturing and closing all completed jobs from electricians on Internal systems. 

  • Creating Accurate spreadsheets, entering and updating information into the relevant databases. 

  • Use of Various Software and online applications to compile data. (VPN, Simplicity JSS) 

  • QA electricity meters online by checking consumption on Internal systems and checking the functionality of the meters. 

  • Compiling Filing systems that will be accessible to different departments. 

  • Compiling Bill Corrections on Accounts by generating information from solar. 

A
Administrator

EMC ASSOSCIATES PTY (LTD) - (2023 - Now)

  • Credit Control Administrator.

  • Compile back Billing for illegal connections

  • Compile Billing data and send out Audits for 90 days non purchase and compile reports on findings for electricity meters.

  • Compile and issue out audits for different error codes experienced on the field. Interim report which contains all conventional meters’ records (BP443).

  • Issue out Meters based on finding onsite

  • Compile back billing reports for all the tampered/illegal connections.

  • Special projects Administrator. 

  • Performing various administrative tasks to support the effective operation of an organization. 

  • Creating job cards for field workers, issuing necessary materials needed to ensure jobs are executed. 

  • Compile weekly reports of completed work. 

  • Make use of Excel spreadsheets to allocate and bulk create work orders and bulk print. 

  • Keep track of the work issued and completed on internal systems.